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Dina M

1 reviews | Active since Jun 2019

16 Jun 2019, 21:17

NWJ CLEARWATER MALL

Terrible services. My daughter lay bye a chain for her dad for fathers day. So Saturday she went to pick it up while cleaning it they broke the chain. They told her oh sorry it broke can we give you a refund. Not even trying to help her. They are so unfriendly and unhelpful. Disgusting service.

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Replies (1)
NWJ
NWJ's reply18 Jun 2019, 08:03
Official
Thank you for taking the time to correspond with us. We appreciate your feedback and will definitely be looking into this matter.

Please note that your complaint has been logged and your case have been escalated to our Head Office and we will address this with the relevant Department .


Trust you find this in order.

Kind regards,

The NWJ Customer Care Team

0861 111 NWJ (***)
International Dial : +***
Monday to Friday: 08:00 am - 17:00 pm