ET
Elisabeth T
1 reviews | Active since Nov 2015
04 Nov 2015, 16:14
No refund and No goods as well
I went to the store on the 29 August to buy a new wedding ring, after 2 weeks of wearing it I realised that the colour was fading and I took it back,Angel said I should come back on the 10 October, I have been going to the shop since then they always tells me they are waiting for a delivery, today I sent my daughter she said to her she can't check for her because she is waiting for a very important people we should come back next week Monday. <br>
Helpful (0)
Replies (1)0
Replies (1)
NWJ's replyOfficial
05 Nov 2015, 07:57Hello ElisabethTsamago,
Thank you for taking the time to correspond with us.
We appreciate your feedback and will definitely be looking into this matter.
Please note that your complaint has been logged and your case have been escalated to our Head office and will we feedback to you within 48 hours with a resolution to your complaint.
Trust you find this in order.
Have a blessed day,
Kind regards,
Thanks and see you instore soon,
The NWJ Customer Care Team
Thank you for taking the time to correspond with us.
We appreciate your feedback and will definitely be looking into this matter.
Please note that your complaint has been logged and your case have been escalated to our Head office and will we feedback to you within 48 hours with a resolution to your complaint.
Trust you find this in order.
Have a blessed day,
Kind regards,
Thanks and see you instore soon,
The NWJ Customer Care Team
NWJ's reply05 Nov 2015, 07:57
Official
Hello ElisabethTsamago,
Thank you for taking the time to correspond with us.
We appreciate your feedback and will definitely be looking into this matter.
Please note that your complaint has been logged and your case have been escalated to our Head office and will we feedback to you within 48 hours with a resolution to your complaint.
Trust you find this in order.
Have a blessed day,
Kind regards,
Thanks and see you instore soon,
The NWJ Customer Care Team
Thank you for taking the time to correspond with us.
We appreciate your feedback and will definitely be looking into this matter.
Please note that your complaint has been logged and your case have been escalated to our Head office and will we feedback to you within 48 hours with a resolution to your complaint.
Trust you find this in order.
Have a blessed day,
Kind regards,
Thanks and see you instore soon,
The NWJ Customer Care Team