RL
Ruwaida L

1 reviews | Active since Aug 2014

08 Nov 2021, 11:12

No feedback

I went to NWJ on 30 October to resize my ring, at NWJ clearwater mall and was told on Monday 1 Nov, that I would get feedback on whether the ring will be sized according to the size I needed, the lady assisting me did not call me back, its been over a week, and nothing, I dont know her name but there was two sales ladies at the store when I went on Saturday, this is ridiculous

0
Replies (1)
NWJ
NWJ's reply16 Nov 2021, 12:19
Official
Dear Ruweida.


Thank you for taking the time to correspond with us. We appreciate your feedback and will definitely be looking into this matter.

Please note that your complaint has been logged and your case have been escalated to our Head Office and will we have your concern addressed with the relevant Department .


Trust you find this in order.

Kind regards,