HO
Heather O
1 reviews | Active since Feb 2019
12 Jun 2023, 10:26
Njw WATERCREST
I bought a ring from NWJ Watercrest within a short time a stone fell out paid R1700 to fix they had it 3 months same thing has happened three times paid to have it fixed waited months.now ring broken in half at setting and they sre not interested I fe all work done weakened structure. Poor service
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NWJ's replyOfficial
07 Jul 2023, 15:08 Thank you for taking the time to correspond with us. We appreciate your feedback and will definitely be looking into this matter.
Please note that your complaint has been logged and your case have been escalated to our Head Office and will we have your concern addressed with the relevant Department .
Trust you find this in order.
Kind regards,
Customer Care
Please note that your complaint has been logged and your case have been escalated to our Head Office and will we have your concern addressed with the relevant Department .
Trust you find this in order.
Kind regards,
Customer Care
NWJ's reply07 Jul 2023, 15:08
Official
Thank you for taking the time to correspond with us. We appreciate your feedback and will definitely be looking into this matter.
Please note that your complaint has been logged and your case have been escalated to our Head Office and will we have your concern addressed with the relevant Department .
Trust you find this in order.
Kind regards,
Customer Care
Please note that your complaint has been logged and your case have been escalated to our Head Office and will we have your concern addressed with the relevant Department .
Trust you find this in order.
Kind regards,
Customer Care