New Watch Old Bull

<p>I purchased a new Police watch from NWJ Woodlands PTA in the begining of December 2016. I noticed a day later that it either stops working or looses time. I unfortunately work in Botswana, so could only go back two weeks later to report this to the outlet. I dont want to get into the absolute bad service I got by a clearly ****** lady (cant remember her name). But if she worked for me she would have been looking for new employement now.</p> <p>This however was fruitless, as the manager could not be found. My argumant was that the watch should be replaced as it is 2 weeks old, and not working, which the lady refused to do, and read me the terms and conditions at the back of the slip. I told her I would then rather contact the offices as I could see I am not getting anywhere with this.</p> <p> </p> <p>I contacted the call centre, unfortunately this was so long ago, I cant remember the person I spoke to's name, but a very friendly lady agreed that it should be replaced, as it is a brand new watch. She told me to go back to the store, and tell the manager that it should be replaced, and she will also inform the manager to replace it.</p> <p>I had to ask my girlfriend Christine to please return to the store, as I was now back in Botswana. She did, and was told by the manager that the call centre lady ****, and it can not be replaced. Yes, you are reading this correctly, brand new watch, has to be send to fix, and we are being send up and down like we are their employees.</p> <p>The watch have been with them since somewhere in January, and its now almost March, and I am still without my watch. Brand new watch. Worked for a day. HAs to be fixed for 2 Months. SO who is it? Police watches or NWJ? Who do we call useless? Yes I am a white male, yes I have worked hard for my money, gives you no reason to be ****** towards me, nor to treat me like an employee, not gives you the right to think I can wait this long. I WANT MY F WATCH!!!!</p>