NN
Ndlovenhle N
1 reviews | Active since Feb 2021
02 Feb 2021, 14:53
Never Buy from NWJ
I wish there was a negative rating. I am extremely disappointed with this shop. not only by the product I bought, but the service I received when I went to show them their poor workmanship, I was suspected for causing my ring worth R30 000 to change color despite the fact that the ring was only 2 weeks old. when i got home i also realized the my ring was oval shaped, such a shame!
Helpful (0)
Replies (3)0
Replies (3)
NWJ's replyOfficial
02 Feb 2021, 16:00Dear Ndlovenhle.
Thank you for taking the time to correspond with us. We appreciate your feedback and will definitely be looking into this matter.
Please note that your complaint has been logged and your case have been escalated to our Head Office and will we have your concern addressed with the relevant Department .
Trust you find this in order.
Kind regards,
Thank you for taking the time to correspond with us. We appreciate your feedback and will definitely be looking into this matter.
Please note that your complaint has been logged and your case have been escalated to our Head Office and will we have your concern addressed with the relevant Department .
Trust you find this in order.
Kind regards,
NWJ's reply02 Feb 2021, 16:00
Official
Dear Ndlovenhle.
Thank you for taking the time to correspond with us. We appreciate your feedback and will definitely be looking into this matter.
Please note that your complaint has been logged and your case have been escalated to our Head Office and will we have your concern addressed with the relevant Department .
Trust you find this in order.
Kind regards,
Thank you for taking the time to correspond with us. We appreciate your feedback and will definitely be looking into this matter.
Please note that your complaint has been logged and your case have been escalated to our Head Office and will we have your concern addressed with the relevant Department .
Trust you find this in order.
Kind regards,
NN
Ndlovenhle N's updateReviewer Update
05 Feb 2021, 13:37I am here to announce to everyone that I have never received a call or email from Nwj to give me feedback. I called your customer service and spoke to Vusi Malunga who was very harsh to me (please listen to that telephonic conversation?)
To date I still don't have my wedding ring.
To date I still don't have my wedding ring.
NN
Ndlovenhle N's update05 Feb 2021, 13:37
Reviewer Update
I am here to announce to everyone that I have never received a call or email from Nwj to give me feedback. I called your customer service and spoke to Vusi Malunga who was very harsh to me (please listen to that telephonic conversation?)
To date I still don't have my wedding ring.
To date I still don't have my wedding ring.
NN
Ndlovenhle N's updateReviewer Update
05 Feb 2021, 13:37Busi Malunga
NN
Ndlovenhle N's update05 Feb 2021, 13:37
Reviewer Update
Busi Malunga