NN
Ncedisa N
1 reviews | Active since Nov 2013
26 Aug 2022, 05:09
My refund from NWJ is nowhere to be seen
I am waiting for a refund from NWJ and the promised 4-7 working days has come and gone with no sign of my money. Mellisa at the online department keeps saying she will get back to me. Mind you this item was returned on the 6th of August
Helpful (0)
Replies (1)0
Replies (1)
NWJ's replyOfficial
31 Aug 2022, 08:02 Dear Ncedisa,
Thank you for taking the time to correspond with us. We appreciate your feedback and will definitely be looking into this matter.
Please note that your complaint has been logged and your case have been escalated to our Head Office and will we have your concern addressed with the relevant Department .
Trust you find this in order.
Kind regards,
Customer Care
Thank you for taking the time to correspond with us. We appreciate your feedback and will definitely be looking into this matter.
Please note that your complaint has been logged and your case have been escalated to our Head Office and will we have your concern addressed with the relevant Department .
Trust you find this in order.
Kind regards,
Customer Care
NWJ's reply31 Aug 2022, 08:02
Official
Dear Ncedisa,
Thank you for taking the time to correspond with us. We appreciate your feedback and will definitely be looking into this matter.
Please note that your complaint has been logged and your case have been escalated to our Head Office and will we have your concern addressed with the relevant Department .
Trust you find this in order.
Kind regards,
Customer Care
Thank you for taking the time to correspond with us. We appreciate your feedback and will definitely be looking into this matter.
Please note that your complaint has been logged and your case have been escalated to our Head Office and will we have your concern addressed with the relevant Department .
Trust you find this in order.
Kind regards,
Customer Care