LB
Lune-Mari Bezuidenhout
1 reviews | Active since Jul 2020
07 Jul 2020, 17:47
Misrepresentation of products.
During lockdown I saw that NWJ had an online special of up to 70%-off on selected goods. Excited about the special I ordered jewelry from them- man, what a disappointment! The size and the quality of the products are ridiculously bad and definitely not worth what they are advertised for online (before or after the sale!). I'm really disappointed in your advertising and misrepresentation of the products. Sad to say that I have absolutely wasted my money!
Helpful (0)
Replies (2)0
Replies (2)
NWJ's replyOfficial
08 Jul 2020, 15:07Dear Lune-marie
Thank you for taking the time to correspond with us. We appreciate your feedback and will definitely be looking into this matter.
Please note that your complaint has been logged and your case have been escalated to our Head Office and will we have your concern addressed with the relevant Department .
Trust you find this in order.
Kind regards,
Thank you for taking the time to correspond with us. We appreciate your feedback and will definitely be looking into this matter.
Please note that your complaint has been logged and your case have been escalated to our Head Office and will we have your concern addressed with the relevant Department .
Trust you find this in order.
Kind regards,
NWJ's reply08 Jul 2020, 15:07
Official
Dear Lune-marie
Thank you for taking the time to correspond with us. We appreciate your feedback and will definitely be looking into this matter.
Please note that your complaint has been logged and your case have been escalated to our Head Office and will we have your concern addressed with the relevant Department .
Trust you find this in order.
Kind regards,
Thank you for taking the time to correspond with us. We appreciate your feedback and will definitely be looking into this matter.
Please note that your complaint has been logged and your case have been escalated to our Head Office and will we have your concern addressed with the relevant Department .
Trust you find this in order.
Kind regards,
LB
Lune-Mari Bezuidenhout's updateReviewer Update
24 Jul 2020, 08:57I returned the jewellery at NWJ Greenacres, who really made the process easy for me. Since then, the money has been refunded. Thank you for making the process hassle-free, I appreciate it.
LB
Lune-Mari Bezuidenhout's update24 Jul 2020, 08:57
Reviewer Update
I returned the jewellery at NWJ Greenacres, who really made the process easy for me. Since then, the money has been refunded. Thank you for making the process hassle-free, I appreciate it.