RE
Rozanne E
1 reviews | Active since Jul 2023
07 Jul 2023, 09:22
Losing diamond on ring
My husband bought my engagement ring in 2018, since then my ring keeps losing one diamond, i am very dissatisfied and disappointed with the quality of the ring, and every time i need to pay to get the diamonds replaced, so for now i dont wear it due to diamond that once again fallen out!!
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NWJ's replyOfficial
07 Jul 2023, 15:07 Thank you for taking the time to correspond with us. We appreciate your feedback and will definitely be looking into this matter.
Please note that your complaint has been logged and your case have been escalated to our Head Office and will we have your concern addressed with the relevant Department .
Trust you find this in order.
Kind regards,
Customer Care
Please note that your complaint has been logged and your case have been escalated to our Head Office and will we have your concern addressed with the relevant Department .
Trust you find this in order.
Kind regards,
Customer Care
Best regards,
NWJ's reply07 Jul 2023, 15:07
Official
Thank you for taking the time to correspond with us. We appreciate your feedback and will definitely be looking into this matter.
Please note that your complaint has been logged and your case have been escalated to our Head Office and will we have your concern addressed with the relevant Department .
Trust you find this in order.
Kind regards,
Customer Care
Please note that your complaint has been logged and your case have been escalated to our Head Office and will we have your concern addressed with the relevant Department .
Trust you find this in order.
Kind regards,
Customer Care
Best regards,