mM
mahlodi M
1 reviews | Active since Mar 2017
29 Aug 2019, 13:20
is this quality or quantity
i bought my ring last year November and this year 2 stone fall out already and they i took the ring back and they managed to replace the stone it was maybe in may and now another stone fall out and i was told that i only have 6 month warranty and after that i have to pay out of my pocket, my ring as not lasted a year and am experiencing this it means in the next 5 years i would be the regular at nwj. can someone call be to take this ring so that it can be molded nicely so that keep it with me for many years to come
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Replies (1)NWJ's replyOfficial
30 Aug 2019, 11:06Dear Mahlodi
Thank you for taking the time to correspond with us. We appreciate your feedback and will definitely be looking into this matter.
Please note that your complaint has been logged and your case have been escalated to our Head Office and will we have your concern addressed with the relevant Department .
Trust you find this in order.
Kind regards,
Thank you for taking the time to correspond with us. We appreciate your feedback and will definitely be looking into this matter.
Please note that your complaint has been logged and your case have been escalated to our Head Office and will we have your concern addressed with the relevant Department .
Trust you find this in order.
Kind regards,
Best regards,
NWJ's reply30 Aug 2019, 11:06
Official
Dear Mahlodi
Thank you for taking the time to correspond with us. We appreciate your feedback and will definitely be looking into this matter.
Please note that your complaint has been logged and your case have been escalated to our Head Office and will we have your concern addressed with the relevant Department .
Trust you find this in order.
Kind regards,
Thank you for taking the time to correspond with us. We appreciate your feedback and will definitely be looking into this matter.
Please note that your complaint has been logged and your case have been escalated to our Head Office and will we have your concern addressed with the relevant Department .
Trust you find this in order.
Kind regards,
Best regards,
