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Neel N

1 reviews | Active since Mar 2009

18 May 2020, 09:12

Interest charges on interest free account

Dear NWJ and Rcs i do not understand why i need to register a complaint every time i purchase something from you. Your account is a 6 month interest free account. Yet everytime I have to inform you that you are charging me an interest fee on an interest free account???? Stop robbing and ******** customers

0
Replies (1)
NWJ
NWJ's reply09 Jun 2020, 13:02
Official
Dear Neel


Thank you for taking the time to correspond with us. We appreciate your feedback and will definitely be looking into this matter.

Please note that your complaint has been logged and your case have been escalated to our Head Office and will we have your concern addressed with the relevant Department .


Trust you find this in order.

Kind regards,