I took my 99 year ol...

I took my 99 year old grandmothers gold garnet ring to NWJ On 31/01/24 She gifted it to me the previous day for my birthday There was a stone and clasp missing The attendant (shahied) took it and said he would call me within a week with a quotation to repair it for us I got suspicious after a month because noone called me When i got to Somerset mall, I searched and searched for the shop and couldn’t find it I went to information centre and the attendant said NWJ was liquidated He gave me the centre Manager’s email address I emailed her the following day and she provided me with the liquidators contact details (Lailah) Up till today i haven’t heard a sound from NWJ headquarters (kzn) or the liquidators