1 reviews | Active since Sept 2016
I am horrified by how terrible this company is.
<p>Never before have I encountered such ********** quality of work or service. NWJ is absolutely pathetic in all regards and they deserve a place amongst one of the worst companies in South Africa. I am absolutely appalled by my experience with NWJ so far and I will make damn sure that nobody I know goes to this terrible name! I know this complaint will go unnoticed because no one at NWJ can even stick to a promise to phone back or follow up. This is now the third complaint I will be delivering. I simply requested a ring to be made smaller, but now it's going in for the sixth time due to countless mistakes, i.e, a warped band, removal of the stamp and more misshapen bands. I actually hope NWJ does South Africa a favour and closes down permanently!</p>
Hello Tiaan
Thank you for taking the time to correspond with us.
We appreciate your feedback and will definitely be looking into this matter.
Please note that your complaint has been logged and your case have been escalated to our Head office and will we feedback to you within 48 hours with a resolution to your complaint.
Trust you find this in order.
Have a blessed day.
Kind regards,
Thanks and see you in store soon,
Hello Tiaan
Thank you for taking the time to correspond with us.
We appreciate your feedback and will definitely be looking into this matter.
Please note that your complaint has been logged and your case have been escalated to our Head office and will we feedback to you within 48 hours with a resolution to your complaint.
Trust you find this in order.
Have a blessed day.
Kind regards,
Thanks and see you in store soon,
