Horrible service

They may be famous for their prices, but I can promise you its the only good thing about them. The quality of their jewellery and the workmanship is shoddy to put it mildly. You can expect your jewellery to fall apart and break very easily. Then when you try and give their **** back to them they will happily assist and pretend to go out of their ways to help you. I can promise you they are not. You will end up in long fights trying to get your money back and they expect you to carry the loss of banking fees and assume its fine for you to drive up and down saying you can collect your money, just to get there and get another lame explanation on why they can not pay you back yet. You can especially expect to be treated rudely when you go to the Baywest shop and deal with the manager Lynette. <br> I am not complaining about one bad experience at NWJ this is the second time I have had bad quality jewellery and even worse attitudes from NWJ employees. I can only assume that this is the way they train their staff to behave as this is in two different shops. <br>