1 reviews | Active since Oct 2016

15 Nov 2016, 10:01

Had enough of the terrible service

<p>On the 1st of october I took in my wedding ring and neck chain to the store to be repaired.Itd almost two months later and I have not heard from them. I have contacted the store numerous times and spoke to a rather rude and unhelpful manager.I am frustrated and have had enough of this pathetic service.</p>

0
Replies (3)
NWJ
NWJ's reply16 Nov 2016, 13:08
Official

Hello Fiona


Thank you for taking the time to correspond with us.

We appreciate your feedback and will definitely be looking into this matter.

Please note that your complaint has been logged and your case have been escalated to our Head Office and will we have your concern addressed with the relevant Department .


Trust you find this in order.

Have a blessed day.

Kind regards,

Thanks and see you in store soon,

NWJ
NWJ's reply16 Nov 2016, 13:08
Official

Hello Fiona


Thank you for taking the time to correspond with us.

We appreciate your feedback and will definitely be looking into this matter.

Please note that your complaint has been logged and your case have been escalated to our Head Office and will we have your concern addressed with the relevant Department .


Trust you find this in order.

Have a blessed day.

Kind regards,

Thanks and see you in store soon,

NWJ
NWJ's reply16 Nov 2016, 13:12
Official

Hello Fiona


Thank you for taking the time to correspond with us.

We appreciate your feedback and will definitely be looking into this matter.

Please note that your complaint has been logged and your case have been escalated to our Head Office and will we have your concern addressed with the relevant Department .


Trust you find this in order.

Have a blessed day.

Kind regards,

Thanks and see you in store soon,