JP
Jacqui P
1 reviews | Active since Oct 2013
27 Jan 2016, 16:10
Fantastic Service
After being told by the Rosebank branch that they would not be able to resize my ring as it cannot be resized more than 2 sizes, I was helped by Ronald in Centurion. I recieved the most amazing service from him yesterday and I had my ring in yesterday afternoon. I just received a call from the store to say that my ring is back in the store and has been resized and ready for collection. Within 24 hours, they were able to get right what Rosebank could not have done in a week and a half. Ronald, you and your staff are absolutely amazing and great ambassadors to the NWJ brand. Other stores should definitely go to you to awesome customer service training. You have made my day, thank you.
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Replies (1)NWJ's replyOfficial
27 Jan 2016, 16:23Hello JaneDoe1985,
Hello posum,
Thank you for taking the time to correspond with us.
We really thrilled to hear that you a happy and satisfied customer.
We appreciate your feedback and will definitely be sending your compliment to our Head Office.
Have a blessed day,
Kind regards,
Thanks and see you in store soon,
The NWJ Customer Care Team
0861 111 NWJ (***)
International Dial : +***
Monday to Friday: 08:00 am - 17:00 pm
Hello posum,
Thank you for taking the time to correspond with us.
We really thrilled to hear that you a happy and satisfied customer.
We appreciate your feedback and will definitely be sending your compliment to our Head Office.
Have a blessed day,
Kind regards,
Thanks and see you in store soon,
The NWJ Customer Care Team
0861 111 NWJ (***)
International Dial : +***
Monday to Friday: 08:00 am - 17:00 pm
NWJ's reply27 Jan 2016, 16:23
Official
Hello JaneDoe1985,
Hello posum,
Thank you for taking the time to correspond with us.
We really thrilled to hear that you a happy and satisfied customer.
We appreciate your feedback and will definitely be sending your compliment to our Head Office.
Have a blessed day,
Kind regards,
Thanks and see you in store soon,
The NWJ Customer Care Team
0861 111 NWJ (***)
International Dial : +***
Monday to Friday: 08:00 am - 17:00 pm
Hello posum,
Thank you for taking the time to correspond with us.
We really thrilled to hear that you a happy and satisfied customer.
We appreciate your feedback and will definitely be sending your compliment to our Head Office.
Have a blessed day,
Kind regards,
Thanks and see you in store soon,
The NWJ Customer Care Team
0861 111 NWJ (***)
International Dial : +***
Monday to Friday: 08:00 am - 17:00 pm
