PM
Palesa M
1 reviews | Active since Aug 2015
28 May 2020, 15:48
False advertising of low quality products
So I ordered aa ring online at nwj, it carried a discount of over 70%,I was so excited that I got a bargain. What a shock I had when the ring finally arrived. It looked like nothing on the picture,more like something you would buy at a mass mart, and mind you it's original price was over 2K or 3K.This is false advertising from NWJ fooling people into thinking something is of value and you are getting it cheaper.. In the meantime you are being **********. They advertise something looking beautiful and high quality but when it arrives its of the lowest quality, looking like a lucky packet product.
Helpful (0)
Replies (1)0
Replies (1)NWJ's replyOfficial
01 Jun 2020, 15:13Hi Palesa
I trust you are well.
Apologies for the delayed response due to the lock down.
My apologies for the bad experience with your ring. As a gesture of good customer service we would love to change this experience. Please can you let me know what the code of the item is and we will gladly assess the item and exchange it for you.
kind regards,
I trust you are well.
Apologies for the delayed response due to the lock down.
My apologies for the bad experience with your ring. As a gesture of good customer service we would love to change this experience. Please can you let me know what the code of the item is and we will gladly assess the item and exchange it for you.
kind regards,
NWJ's reply01 Jun 2020, 15:13
Official
Hi Palesa
I trust you are well.
Apologies for the delayed response due to the lock down.
My apologies for the bad experience with your ring. As a gesture of good customer service we would love to change this experience. Please can you let me know what the code of the item is and we will gladly assess the item and exchange it for you.
kind regards,
I trust you are well.
Apologies for the delayed response due to the lock down.
My apologies for the bad experience with your ring. As a gesture of good customer service we would love to change this experience. Please can you let me know what the code of the item is and we will gladly assess the item and exchange it for you.
kind regards,
