RM
Refilwe M
1 reviews | Active since Feb 2022
12 Feb 2022, 17:33
***
My husband bought an engagement ring from NWJ on line,the ring was delivered but it was unfortunate that the ring didnt fit.We took it 2 NWJ in Alberton for a re-size.I received the ring back and it fitted quite well.After 3 days of wearing it the ring changed to a bronze colour from Silver.My finger started being itchy am very embarrassed about the service we received.*** Refilwe .
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NWJ's replyOfficial
14 Feb 2022, 12:16Dear Refilwe.
Thank you for taking the time to correspond with us. We appreciate your feedback and will definitely be looking into this matter.
Please note that your complaint has been logged and your case have been escalated to our Head Office and will we have your concern addressed with the relevant Department .
Trust you find this in order.
Kind regards,
Thank you for taking the time to correspond with us. We appreciate your feedback and will definitely be looking into this matter.
Please note that your complaint has been logged and your case have been escalated to our Head Office and will we have your concern addressed with the relevant Department .
Trust you find this in order.
Kind regards,
NWJ's reply14 Feb 2022, 12:16
Official
Dear Refilwe.
Thank you for taking the time to correspond with us. We appreciate your feedback and will definitely be looking into this matter.
Please note that your complaint has been logged and your case have been escalated to our Head Office and will we have your concern addressed with the relevant Department .
Trust you find this in order.
Kind regards,
Thank you for taking the time to correspond with us. We appreciate your feedback and will definitely be looking into this matter.
Please note that your complaint has been logged and your case have been escalated to our Head Office and will we have your concern addressed with the relevant Department .
Trust you find this in order.
Kind regards,