TH
Tashiel H

1 reviews | Active since Feb 2018

24 Jul 2021, 11:37

Dumb staff and protocols at NWJ

There's a sign on the door with an image restricting the use of caps that cover the view of the wearers face from the security camera's view. A beanie does not cover the face and it is redundant to remove caps but we are required to wear masks. This was absolutely unnecessary and completely idiotic. Although it did help me decide to go to another store so if that was the intention, kudos.

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Replies (1)
NWJ
NWJ's reply29 Jul 2021, 15:14
Official
Dear Tashiel.

NWJ Complaint

Thank you for taking the time to correspond with us. We appreciate your feedback and will definitely be looking into this matter.

Please note that your complaint has been logged and your case have been escalated to our Head Office and will we have your concern addressed with the relevant Department .


Trust you find this in order.

Kind regards,