Don't buy your engagement rings from them.

Very disappointed with this company. My Finance purchased a ring for our engagement, the ring was sent back for resizing.

When we fetched the ring I noticed in the store (you can check the cameras) that one of the diamonds was missing after it had been resized. So we were told the diamond would be replaced. This isn't the worst part, while the staff took selfees, and had a very laid back attitude about the whole situation.

The worst part was, my finance calls to find out if the ring is ready for collection for a second time. The staff at Carnival Mall said yes, he goes there today and guess what? No ring, apparently the ring isn't ready and won't be until Monday. This is supposed to be the most blissful and happy time for us yet your company has made it a terrible experience for us.

Not only did we spend a whole lot of money buying two rings but drove and wasted petrol driving up and down two times. Now we have to do so for a third time with no promise that my ring will even be ready, or in a condition that it should be.

Why was my ring resized and a diamond taken out? Why we're your staff not concerned, nor professional.

Why did we waste our money, time and effort to purchase two rings from your company.

Please never buy any ring from them unless you want to make your life a living hell.