lK
leandra K
1 reviews | Active since May 2012
08 Dec 2021, 14:51
DONT BUY FROM NWJ ONLINE!
I wish I had seen the terrible reviews before I ordered online! Black Friday sales - I ordered a pair of earrings, and sent the POP through, I got a reply so I thought all was good! I then email them today as It has been 2 weeks and I have heard nothing?! I go check online and see that my order is ''on hold'' I email them again I still await my order and a reply? Every other company I ordered through on Black Friday delivered my items within 3 days! As another lady said, don't waste your time go somewhere else!
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NWJ's replyOfficial
10 Dec 2021, 12:19Dear Leandra.
Thank you for taking the time to correspond with us. We appreciate your feedback and will definitely be looking into this matter.
Please note that your complaint has been logged and your case have been escalated to our Head Office and will we have your concern addressed with the relevant Department .
Trust you find this in order.
Kind regards,
Thank you for taking the time to correspond with us. We appreciate your feedback and will definitely be looking into this matter.
Please note that your complaint has been logged and your case have been escalated to our Head Office and will we have your concern addressed with the relevant Department .
Trust you find this in order.
Kind regards,
NWJ's reply10 Dec 2021, 12:19
Official
Dear Leandra.
Thank you for taking the time to correspond with us. We appreciate your feedback and will definitely be looking into this matter.
Please note that your complaint has been logged and your case have been escalated to our Head Office and will we have your concern addressed with the relevant Department .
Trust you find this in order.
Kind regards,
Thank you for taking the time to correspond with us. We appreciate your feedback and will definitely be looking into this matter.
Please note that your complaint has been logged and your case have been escalated to our Head Office and will we have your concern addressed with the relevant Department .
Trust you find this in order.
Kind regards,