Do not buy from NWJ!!!

I bought 2 9ct white gold diamond rings in August 2014<br> <br> the 2 rings were bonded to have 1 ring<br> Great, and stunning<br> <br> Until the ring started to bend/flatten after a few weeks<br> So I returned the ring to repair and had to pay about R550<br> I received 3 months warranty on the repair<br> After 3 weeks, the ring bent/flatten again<br> I returned to Menlyn branch - they sent away again to repair<br> and this happened about 3 times after that again<br> <br> On about the 4th return, they sent the ring to NWJ headoffice to see what they could do<br> So Headoffice repaired and sent a note that I, the customer, damaged the ring through wear and tear<br> AND I had to pay for the repairs<br> <br> HOW ON EARTH???<br> <br> I dont work with huge machinery every day, I work in a office on a computer<br> <br> I insisted on a refund - but they refuse<br> And they now refuse to repair again in the future should it bend again, as they insist that I am the one damaging the ring<br> <br> So - I cant get refund to buy something else, and they wont repair - I am stuck with a poor quality ring!<br> <br> Therefor - be warned, DO NOT BUY ANYTHING FROM NWJ<br> <br> They sell poor quality and they give POOR service<br> <br> Charmaine<br> <br>