Disgusting Service and Dissatisfying quality of the rings

<p>I went to Clearwater to have my so called white gold ring replated, my ring is brown not even yellow, I don't do dishes, washing or cleaning all I do is taking a shower with it. Then I was told that is why it turned brown. I was furious because when I ask people around with their white gold rings they will tell me that they had them for more that 5 years, they never take the ring off, they were never replated and they are still good looking. Why is the ring from NWJ such a cheap quality?????</p> <p>I'm starting to doubt the quality of their golds I can't be taking out my rings everytime I wash my hands because they will eventually get lost, I dont wash my hands at home only, at the restaurant at work everywhere, what will happen eventually, they will get lost, will they compesate me for it, NO.</p> <p>I talked to Thembi the store manager, my question was why do the rings turn brown? I started replating them 4 years after I bought them, I regret the day when I started because since then they shine for 2 months then they turn brown again. I thought a wedding ring is meant to be on the finger all the time 24/7 but the NWJ does not recommend that we wear our rings always we must remove then every now and then. </p> <p>Thembi was rude and she sweared at me and said "F... YOU". I think NWJ must teach their staff manners and how to treat their customers. Otherwise I REGRET WHY I BOUGHT MY WEDDING RING AT NWJ its a mistake not to be repeated...and I also recommend that Thembi must be dealt with accordingly, I don't want her service anymore....unfortunately other jewellery shops dont want to clean the rings that you didn't buy from them not sure where to from here! </p>