CB
Chantel B
1 reviews | Active since Feb 2019
06 Aug 2019, 14:25
Card gets blocked twice
Im very mad at NWJ i didnt use my card and all off the sudden my card is blocked. How can my card get blocked 2 times less then one month where im the only one who is using it?
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Replies (1)
NWJ's replyOfficial
07 Aug 2019, 08:33 Thank you for taking the time to correspond with us. We appreciate your feedback and will definitely be looking into this matter.
Please note that your complaint has been logged and your case have been escalated to our Head Office and we will address this with the relevant Department .
Trust you find this in order.
Kind regards,
The NWJ Customer Care Team
0861 111 NWJ (***)
International Dial : +***
Monday to Friday: 08:00 am - 17:00 pm
Please note that your complaint has been logged and your case have been escalated to our Head Office and we will address this with the relevant Department .
Trust you find this in order.
Kind regards,
The NWJ Customer Care Team
0861 111 NWJ (***)
International Dial : +***
Monday to Friday: 08:00 am - 17:00 pm
NWJ's reply07 Aug 2019, 08:33
Official
Thank you for taking the time to correspond with us. We appreciate your feedback and will definitely be looking into this matter.
Please note that your complaint has been logged and your case have been escalated to our Head Office and we will address this with the relevant Department .
Trust you find this in order.
Kind regards,
The NWJ Customer Care Team
0861 111 NWJ (***)
International Dial : +***
Monday to Friday: 08:00 am - 17:00 pm
Please note that your complaint has been logged and your case have been escalated to our Head Office and we will address this with the relevant Department .
Trust you find this in order.
Kind regards,
The NWJ Customer Care Team
0861 111 NWJ (***)
International Dial : +***
Monday to Friday: 08:00 am - 17:00 pm