1 reviews | Active since Jul 2018
BAD SERVICE NJW JEWELLERY.
STAY AWAY FROM NJW JEWELLERY... BOUGHT A WATCH (FOSSIL) FOR MY WIFE. THIS WATCH HAS BEEN WORN 5 TIMES AS IT IS A DRESS WATCH. PROBLEM IS THAT THE DATE KEEPS FALLING BEHIND. TOOK IT BACK TO NJW BAYWEST PORT ELIZABETH. THEY GAVE MY THE RUN OF THE MILL POLICY. SENT AWAY TO THEIR SUPPLIER. CAME BACK "WITH A NEW MOVMENT" THIS MORNING SAME PROBLEM WITH THE DATE BEHIND? SO SAME PHONE CALL TO SHOP AND ALSO CUSTOMER CARE. SAME RUN OF THE MILL AGAIN...... NEEDS TO GO IN FOR ASSESMENT. WATCH THAT WAS BOUGHT ON 24/02/2018... Spoke to customer care~BONITA, THIS PERSON INFORMS ME THAT SHE HANDLES HELLO PETER COMPLAINTS AND IN NOT SO MUCH WORDS "NOTHING WILL COME OF IT. NOW THEY WILL FORCE ME TO DEMAND MY MONIES BACK THROUGH MY LAWYER. ??BEST REGARDS ROLAND.
Thank you for taking the time to correspond with us. We appreciate your feedback and will definitely be looking into this matter.
Please note that your complaint has been logged and your case have been escalated to our Head Office and will we have your concern addressed with the relevant Department .
Trust you find this in order.
Kind regards,
Thank you for taking the time to correspond with us. We appreciate your feedback and will definitely be looking into this matter.
Please note that your complaint has been logged and your case have been escalated to our Head Office and will we have your concern addressed with the relevant Department .
Trust you find this in order.
Kind regards,