BAD SERVICE
NO SERVICE- Been to NWJ FINE JEWELLERY in Mall@Carnival, shop no 134 on 10 February 2018 looking for a ring. Got a ring I wanted to buy and the ring did not have a price on (even though it was on display). Shop assistant told me that she will have to take a picture and send it to head office to get a price and she told me to come back the following day. I went back the following day and she still didn't have an answer for me. I gave her my contact details and she said she will get back to me ASAP. It is 22 February today and I am still awaiting a call. This is a shop I WILL NEVER BUY FROM AGAIN. So much for good service.
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NWJ's replyOfficial
23 Feb 2018, 11:12Thank you for taking the time to correspond with us. We appreciate your feedback and will definitely be looking into this matter.
Please note that your complaint has been logged and your case have been escalated to our Head Office and will we have your concern addressed with the relevant Department .
Trust you find this in order.
Kind regards,
Best regards,
NWJ's reply23 Feb 2018, 11:12
Official
Thank you for taking the time to correspond with us. We appreciate your feedback and will definitely be looking into this matter.
Please note that your complaint has been logged and your case have been escalated to our Head Office and will we have your concern addressed with the relevant Department .
Trust you find this in order.
Kind regards,
Best regards,