CH
Christelle H
1 reviews | Active since Jan 2011
02 Jun 2015, 10:41
BAD Service
After fighting tooth and nail to have valuations done on ITEMS THAT I BOUGHT AT NWJ now my Fossil wath that was bought on the 23.12.2014 is now working and they are wanting to send it away for inspection!!! It is not even 6 months old! If you would like to have a lot of hassles please shop at NWJ otherwise rather avoid them
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Replies (1)
NWJ's replyOfficial
02 Jun 2015, 10:59Hello chrisbell,
Thank you for taking the time to correspond with us.
We appreciate your feedback and will definitely be looking into this matter.
Please note that your complaint has been logged and your case have been escalated to our Head office and will we feedback to you within 48 hours with a resolution to your complaint.
Trust you find this in order.
Kind regards,
Thanks and see you in store soon,
The NWJ Customer Care Team
0861 111 NWJ (***)
International Dial : +***
Monday to Friday: 08:00 am - 17:00 pm
Thank you for taking the time to correspond with us.
We appreciate your feedback and will definitely be looking into this matter.
Please note that your complaint has been logged and your case have been escalated to our Head office and will we feedback to you within 48 hours with a resolution to your complaint.
Trust you find this in order.
Kind regards,
Thanks and see you in store soon,
The NWJ Customer Care Team
0861 111 NWJ (***)
International Dial : +***
Monday to Friday: 08:00 am - 17:00 pm
NWJ's reply02 Jun 2015, 10:59
Official
Hello chrisbell,
Thank you for taking the time to correspond with us.
We appreciate your feedback and will definitely be looking into this matter.
Please note that your complaint has been logged and your case have been escalated to our Head office and will we feedback to you within 48 hours with a resolution to your complaint.
Trust you find this in order.
Kind regards,
Thanks and see you in store soon,
The NWJ Customer Care Team
0861 111 NWJ (***)
International Dial : +***
Monday to Friday: 08:00 am - 17:00 pm
Thank you for taking the time to correspond with us.
We appreciate your feedback and will definitely be looking into this matter.
Please note that your complaint has been logged and your case have been escalated to our Head office and will we feedback to you within 48 hours with a resolution to your complaint.
Trust you find this in order.
Kind regards,
Thanks and see you in store soon,
The NWJ Customer Care Team
0861 111 NWJ (***)
International Dial : +***
Monday to Friday: 08:00 am - 17:00 pm