NM
Neo M
1 reviews | Active since Apr 2022
03 Jun 2022, 12:28
Bad Quality Jewellery
This is my 3rd unattended complaint, NWJ doesn’t take their customers serious yet they know they are selling bad quality jewellery.
Helpful (0)
Replies (2)0
Replies (2)
NWJ's replyOfficial
03 Jun 2022, 12:34Dear Neo,
Thank you for taking the time to correspond with us. We appreciate your feedback and will definitely be looking into this matter.
Please note that your complaint has been logged and your case have been escalated to our Head Office and will we have your concern addressed with the relevant Department .
Trust you find this in order.
Kind regards,
Please note that your complaint has been logged and your case have been escalated to our Head Office and will we have your concern addressed with the relevant Department .
Trust you find this in order.
Kind regards,
- Customer Care
NWJ's reply03 Jun 2022, 12:34
Official
Dear Neo,
Thank you for taking the time to correspond with us. We appreciate your feedback and will definitely be looking into this matter.
Please note that your complaint has been logged and your case have been escalated to our Head Office and will we have your concern addressed with the relevant Department .
Trust you find this in order.
Kind regards,
Please note that your complaint has been logged and your case have been escalated to our Head Office and will we have your concern addressed with the relevant Department .
Trust you find this in order.
Kind regards,
- Customer Care
NWJ's replyOfficial
03 Jun 2022, 12:43Hi Neo.
I sincerely apologise for the quality issues that you have been experiencing ,Please may I ask if you take the ring into your nearest NWJ store and ask them to send marked for Customer care, and the Manager will asses and advise.Please also email your repair number to ***
Kind Regards,
Customer Care
I sincerely apologise for the quality issues that you have been experiencing ,Please may I ask if you take the ring into your nearest NWJ store and ask them to send marked for Customer care, and the Manager will asses and advise.Please also email your repair number to ***
Kind Regards,
Customer Care
NWJ's reply03 Jun 2022, 12:43
Official
Hi Neo.
I sincerely apologise for the quality issues that you have been experiencing ,Please may I ask if you take the ring into your nearest NWJ store and ask them to send marked for Customer care, and the Manager will asses and advise.Please also email your repair number to ***
Kind Regards,
Customer Care
I sincerely apologise for the quality issues that you have been experiencing ,Please may I ask if you take the ring into your nearest NWJ store and ask them to send marked for Customer care, and the Manager will asses and advise.Please also email your repair number to ***
Kind Regards,
Customer Care