NM
Neo M
1 reviews | Active since Apr 2022
28 Apr 2022, 17:43
Bad jewelry
My husband bought me a ring on the 20th of February 2022 at NWJ Brooklyn, 7days later small stones from the ring came off and he took it back they made us choose another ring and even the new one the stones came off, we took it back again and they made us choose a 3rd ring and guess what stones are also coming off.
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NWJ's replyOfficial
06 May 2022, 10:22 Dear Neo,
Thank you for taking the time to correspond with us. We appreciate your feedback and will definitely be looking into this matter.
Please note that your complaint has been logged and your case have been escalated to our Head Office and will we have your concern addressed with the relevant Department .
Trust you find this in order.
Kind regards,Customer Care
Thank you for taking the time to correspond with us. We appreciate your feedback and will definitely be looking into this matter.
Please note that your complaint has been logged and your case have been escalated to our Head Office and will we have your concern addressed with the relevant Department .
Trust you find this in order.
Kind regards,Customer Care
NWJ's reply06 May 2022, 10:22
Official
Dear Neo,
Thank you for taking the time to correspond with us. We appreciate your feedback and will definitely be looking into this matter.
Please note that your complaint has been logged and your case have been escalated to our Head Office and will we have your concern addressed with the relevant Department .
Trust you find this in order.
Kind regards,Customer Care
Thank you for taking the time to correspond with us. We appreciate your feedback and will definitely be looking into this matter.
Please note that your complaint has been logged and your case have been escalated to our Head Office and will we have your concern addressed with the relevant Department .
Trust you find this in order.
Kind regards,Customer Care