AT
Andy T

1 reviews | Active since Oct 2018

26 Apr 2022, 08:03

BAD Business Practices

We have payed up the account and requested it be closed many times. They have not closed the account and every moth it remains open we are charged maintenance fee. Account *** Name CM Teesdale

0
Replies (2)
NWJ
NWJ's reply26 Apr 2022, 10:14
Official
 Dear Andy.

Thank you for taking the time to correspond with us. We appreciate your feedback and will definitely be looking into this matter.

Please note that your complaint has been logged and your case have been escalated to our Head Office and will we have your concern addressed with the relevant Department .


Trust you find this in order.

Kind regards,Customer Care 
NWJ
NWJ's reply26 Apr 2022, 11:27
Official
Hi  Andy

Please can you email ***  with your ID Number,Cellphone Number and date of closure.The credit department will escalate the query.
 
Thank You time 

Kind Regards,
Customer Care