Atrocious service-will never deal with them again!

My sister in Bloemfontein wanted to buy a Superman watch for her sons 21st.This a limited edition, only 1 from NWJ Centurion.She requested that they do an InterBranchTransfer to BFN but they refused.She needs to collect the watch in Centurion!I stay in PTA, she asked me to collect.Amber said that she can't keep the watch unless my sister deposit money directly into the bank acc-which she did immediately and sent them the proof of payment!When I went to the branch they said that the money doesn't \show\" in the account, they will not let me take the watch. Ronald (branchmanager) phoned the owner, which said that if I pay the the watch with my credit card they will refund me when the money \"shows\". More than a week later I still have not received my money.Amber suddenly temporary staff, never available to assist. Ronald doesn't come back ito refund.Marshall said owner signedoff on refund.Sharon from HeadOffice doesn't want to refund EFT. More than a week later I need to go into the branch again,as the money can only be refunded on my CC.They don't want to accept CC details to refund.No concern no work ethics,as long as they receive the money in this case \"DOUBLE\" the money-no refund!"