A company's greatest asset.

I saw a ring at NWJ Kolonnade, Centurion and Menlyn, but none had my size. All three branches offered to take my number, but Mike at Menlyn was the one that delivered on his promise to contact me and give feedback whether it will be possible to get me the ring I want in my size.<br> <br> Although it took almost a month for my ring to arrive at the Menlyn store, Mike kept me in the loop and when it arrived he actually gave me a very nice unexpected discount.<br> <br> It is because of the commitment to amazing service that I experienced though Mike that will cause me to return only to NWJ Menlyn for my next jewelry purchase, and also refer others to Mike. The discount may have been unexpected, but even if their was no discount his level of service raised the benchmark to a whole new level.<br> <br> The greatest and most valued jewel in NWJ's stock is not the biggest diamond, nor the millions worth of jewelry, but employees like Mike. <br> <br> May NWJ Execs realize what they have in Mike and that he can be of more worth to NWJ than just a branch manager position.