1 reviews | Active since Oct 2013
Poor Repair Service
My vehicle was sent to Nu Wagon for repairs of which it took them two months to finish the repair.
I collected the vehicle on 23 September 2021.
I has to return the vehicle on 29 September 2021, after discovering that they are a lot of parts that are stripped from my car which were not accident-related.
I engaged with the assessor, who is very helpful to fight them why did they strip parts from my car.
To date, my car has been sitting at Ford PaulshoF Sandton.
Hence my Diff now it’s working because they strip park on my car
Stripping some parts on. my car that has nothing to do with accident and the bonnet was not properly done when I drove with 120 it's shaking.
Nu wagon is not communicating with me I have to call them every TIME to check the progress.
I ask them for a courtesy car and they said all their cars are taken by a client of which I don’t believe them.
Hollard is not also communication anything with me I feel that I’m not serviced by Hollard too.
I request a speedy resolution to the latter and request a courtesy car.
Regards
Bongani
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Firstly, our apologies for lack of communication , poor services received and the inconvenience caused. We treat the nature of every complaint as serious and will endeavour to resolve the matter appropriately.
We have addressed this issue with the management at the Nuwagon branch and they will be in contact with you.
Kindly contact
Firstly, our apologies for lack of communication , poor services received and the inconvenience caused. We treat the nature of every complaint as serious and will endeavour to resolve the matter appropriately.
We have addressed this issue with the management at the Nuwagon branch and they will be in contact with you.
Kindly contact
