NM
Nhlakanipho M

1 reviews | Active since Aug 2019

19 Jun 2023, 14:16

Pathetic service

I can’t believe I have been waiting for a mud flap for 6 months!!!! Then I am told to come to the workshop and guess what?? The mud flap is not there!!!!

0
Replies (2)
Nuwagon Autobody
Nuwagon Autobody's reply21 Sept 2023, 14:47
Official
Good day 
The service provider has reached out to the client 
We have apologized for the inconvenience caused  the lack of communication and the frustration caused
We have tried to be amiable with the client to set the frustration correct  the client accepted 
WILL ADVISE ON THE OUTCOME 
THANK YOU 


Nuwagon Autobody
Nuwagon Autobody's reply21 Sept 2023, 14:49
Official
Thank you for taking the time to review us on this platform. 

Firstly, our apologies for the poor service received and the inconvenience caused.  We treat the nature of every complaint as serious and will endeavour to resolve the matter appropriately. 
  
  We have escalated this matter to management at Nuwagon Auto body repairs  who will be in contact with you.
  
 Regards