1 reviews | Active since Oct 2016

10 Feb 2022, 09:41

panel beaters

My car went in for hail damage last year and three week prior to them closing in Dec. 2021 the promised me that they would replace my window switch they broke. They advised me that they ordered the part from their supplier. To date I have not received a return call from them. I have escalated the matter with my insurer "Miway" but to no avail. Now I'm told that they need to order the part from Germany, what a joke!!!! I drive a 200 compressor 2007 Merc. not a exquisite unique car and parts are available locally!!!!

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Replies (3)
Nuwagon Autobody
Nuwagon Autobody's reply10 Feb 2022, 11:07
Official
 Thank you for taking the time to review us on this platform. 
  
  Firstly, our apologies for lack of communication , poor services received and the inconvenience caused. We treat the nature of every complaint as serious and will endeavor to resolve the matter appropriately.  
  
  We have addressed this issue with the management at the Nuwagon branch and they will be in contact with you.
 
's update10 Feb 2022, 11:11
Reviewer Update
That will happen when hell freezes, as I have been waiting for someone to call me back since last year!!!! I have called you several times this year too. No response.
Nuwagon Autobody
Nuwagon Autobody's reply16 Feb 2022, 07:22
Official
 Thank you for taking the time to review us on this platform. 
  
  Firstly, our apologies for lack of communication , poor services received and the inconvenience caused. We treat the nature of every complaint as serious and will endeavor to resolve the matter appropriately.  
  
  We have addressed this issue with the management at the Nuwagon branch and they will be in contact with you.
  Kindly contact