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sam L

1 reviews | Active since Sept 2013

01 Mar 2018, 11:37

Nuticket poor response

I request a refund 6 times in 3 days and have yet to get a response and the event is tomorrow! this is unacceptable! I called and can never get through!

How do you implement a policy which is not even responded to accordingly! This is creating immense stress for me especially considering the volume of purchases I make via your platform!

0
Replies (1)
Nutickets.co.za
Nutickets.co.za's reply22 May 2018, 15:08
Official

Dear Sam

We do apologise for the experience you have had, we at Nutickets strive to deliver the best possible service for ticket buyers.

We would like to confirm that your refund was successfully processed. We do apologize for the delay in effecting the refund.

If you have any further queries please feel free to contact our Customer Service Support Team. Your patience and understanding is much appreciated.

Customer Support

Best regards,