Awful customer service
<p>I purchased a ticket yesterday 25/05/2017 for rave revival held in Boksburg tomorrow 27/05/2017... The payment went off my account immediately after the purchase was made, however I never received an email confirmation of the ticket nor the purchase... I then sent an email to nutickets stating this fact and got a automated reply that someone will look into this to no avail.... i then tried to call them and after I was on hold for 30 min I got through to someone who simply could find the problem... I got cut off before anything could be resolved and tried to call again... I was placed on hold for over an hour and used more airtime to fix the problem than the actual ticket was worth.... no attempts from nutickets to get hold of me or try get to the bottom of what went wrong.... I doubt I will use this site to book anything again after such a frustrating experience and will probably miss out on the party that I actually paid for!!! Disgusting!!!!</p>
Dear Ernest
We do apologise for the experience you have had, we at Nutickets strive to deliver the best possible service for ticket buyers.
If you have any further queries please feel free to contact our Customer Service Support Team. Your patience and understanding is much appreciated.
Customer Support
Dear Ernest
We do apologise for the experience you have had, we at Nutickets strive to deliver the best possible service for ticket buyers.
If you have any further queries please feel free to contact our Customer Service Support Team. Your patience and understanding is much appreciated.
Customer Support
