Nuri Sushi Claremont-pathetic!

I have never had a good experience with Nuri Sushi Claremont. I keep telling myself to give them the benefit of the doubt. ALWAYS getting the order wrong, but this evening was the last straw! The order was incorrect AND TWO HOURS LATE! I ordered via uber eats and the manager Awonda had the audacity to place the blame on the poor uber driver! When asked about the wrong, he had to audacity to tell me that there was no record of my request. We try our best to support businesses during this tough time, yet this is the thanks we get. They made me feel as though it was up to me to investigate, which I ended up doing to call the uber driver to find out what's been going on. The uber driver then said that in the case where orders are delayed, drivers will cancel and he just was the last driver to actually get my order. The manager of Nuri Claremont makes it sound as if its the driver, asking me how would the uber driver know how their order system works. I ended up having to spend additional money to get pizza for my family as we waited on this sushi. I promise to NEVER set foot at Nuri Claremont or even place an order online ever. How is t that your Cape Town branch is excellent when it comes to client service? Your doors should have been shut a long time ago. Dont even get me started on the high turnover of staff! Each time I have a problem I speak to a new manager and get told the previous one left. You should learn from the SUSHIARY!