Lousy service!!

I ordered from Nuri Sushi Claremont via WhatsApp. When I arrived to collect, my order was ready however when I got home, I saw that I was given the incorrect order even though the till slip on the outside of the bag was correct. I took pictures of the order I received and the till slip and sent it to their WhatsApp. Never got a response so I called them and was made to feel like I made the mistake because there was two bags with the same slip and I am apparently supposed to know that even though the slip on the bag I took was done in error. I was told to either drive all the way to Claremont again or they'll have their driver drop it when he comes from Town. So I sent my address via WhatsApp as they requested only to be told that they don't deliver there. When I messaged back for a resolution, I was ghosted and never heard back. Till now, I am still waiting on a response and got nothing