JH
Janina H
1 reviews | Active since Aug 2015
20 Aug 2015, 14:06
Second Installation of Solar Water Heater
We installed a Solar Water Heater system from NuPower Solar for the bathrooms in 2013. This system works like a dream! We decided to install a second system for the kitchen and laundry in August 2015. The installation was done quickly and efficiently but the panels were not placed in the best location. After 2 pm in the afternoon the tubes are completely in the shade of adjacent buildings and do not get any direct sunlight. There is a significant difference in the temperature of the first installation and the new installation at 5 pm (no water is drawn from these systems before 5 pm). This could have been prevented if the panels was moved 3 metres to the right to the adjacent elevated roof.
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Replies (1)NuPower Solar's replyOfficial
20 Aug 2015, 15:44Hello JHarmse9481,
Thank you for your feedback.
Action will be taken as discussed with you to ensure the complete satisfaction with your new system in comparison with your previous system bought in 2013.
Kind regards
Samuel Pienaar
Thank you for your feedback.
Action will be taken as discussed with you to ensure the complete satisfaction with your new system in comparison with your previous system bought in 2013.
Kind regards
Samuel Pienaar
NuPower Solar's reply20 Aug 2015, 15:44
Official
Hello JHarmse9481,
Thank you for your feedback.
Action will be taken as discussed with you to ensure the complete satisfaction with your new system in comparison with your previous system bought in 2013.
Kind regards
Samuel Pienaar
Thank you for your feedback.
Action will be taken as discussed with you to ensure the complete satisfaction with your new system in comparison with your previous system bought in 2013.
Kind regards
Samuel Pienaar
