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motodi M

1 reviews | Active since Mar 2011

09 Apr 2015, 09:38

NuPower Solar taking longer to refund me

Nu Power and I agreed in February 2015 to install 200l solar geyser after agent came to my home. I paid deposit of R9000 (60% of R15000). The problem arose when they came to install in 4 March. I wanted the whole unit on top of the roof, they wanted to put it on the outer wall next to my existing geyser. I felt it would be ugly and they did n't have 200l thermosyphon solar geyser and we agreed that they must refund me but ever since March 4th, they are just no refunding me. I have been calling and email but to no avail.

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Replies (1)
NuPower Solar
NuPower Solar's reply09 Apr 2015, 10:01
Official
Hello murabaraba,

The refund has been made and we will be in contact shortly to establish who you were contacting so that we can address this issue.

We do however apoligise for any inconvenience caused.

Regards,