Geyser Warranty Voided - Incorrrect Installation - Quotation 04033

<p>In October 2013, Nupower did an installation of a geyser at my property after my geyser had burst.</p> <p>This past Friday, 14/10/2016 the geyser burst again.</p> <p> </p> <p>Duratherm, the manufacturer of the geyser has voided the warranty based on an “unbalanced system” (Incorrect Installation)</p> <p> </p> <p>I have sent a complaint to ********** on Tuesday 18 October 2016 at 1:31 PM.</p> <p>I have not received a response/feedback/update.</p> <p> </p> <p>The below documents were sent to ********** <p>Quote by Nupower on the 27/09/2013.<br />Assessment photos taken yesterday, 13/10/2016.<br />An e-mail from a representative of Duratherm stating that they have voided the warranty.<br />Installation cost of the new geyser. (Installation taking place today)<br /> </p> <p>I request that I be refunded for the amount previously paid to Nupower.</p> <p> </p> <p>I do not want to be caught in the middle of your court battle with Duratherm.</p> <p> </p> <p> I am by no means being unreasonable in my request.</p>