Hellopeter
Share Your Experience

1 reviews | Active since Apr 2017

17 Sept 2018, 10:35

Excellent Solar systems

Improve on quality of of nupower solar system controller and some components of their solar systems , since on my experience it has required regular maintenance .

0
Replies (7)
NuPower Solar
NuPower Solar's reply17 Sept 2018, 11:12
Official

Hi Phillip

Thank you for your review, we will be in contact with you today, to discuss any questions you have regarding the maintenance of your solar system.

If you have any urgent queries please contact the 24hour emergency line.

Regards

Team NuPower

NuPower Solar
NuPower Solar's reply17 Sept 2018, 11:46
Official

Hi Phillip

Has a technician been to see you and assist with your controller?

NuPower Solar
NuPower Solar's reply17 Sept 2018, 11:46
Official

Hi Phillip

Has a technician been to see you and assist with your controller?

's update17 Sept 2018, 14:16
Reviewer Update
Not yet.. My wife is still waiting for your technician . Thanks you
NuPower Solar
NuPower Solar's reply17 Sept 2018, 14:28
Official

Good afternoon Phillip

We apologize for the delay but your case has been logged with incident number ***4 and our incident team will be in contact with you soonest.

I request your patience with this adversity and assure you that one of our specialists would get in touch with you to take care of your query, as soon as we are able to resolve this for you. If you have further questions, all you need to do is respond to this email and I will be glad to help you.

Regards,

NuPower Solar
NuPower Solar's reply18 Sept 2018, 13:27
Official

Good day Mr Matsie

One of our technicians was on site and found that there was a connection issue and everything has been resolved now.

Please let us know if there is anything else we can assist you with.

We thank you for your patience.

Regards,

NuPower

's update18 Sept 2018, 13:40
Reviewer Update
Thanks to you and your team . I am happy..