EM
Ebrahim M
1 reviews | Active since Sept 2017
01 Sept 2017, 15:34
Billing Query
I have a problem with my account as payment was made but the accounts department phoned to let me know that i have still an outstanding account with them. Even though i have paid, i have now sent the proof of payment to your debtors lady. Please make sure to allocate my account! Lastly, i am really happy with the system and really can't complain.
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Replies (2)
NuPower Solar's replyOfficial
01 Sept 2017, 15:41Hi Ebrahim
We have received your complaint and we will be in contact regarding the query.
Regards
NuPower Team
Best regards,
NuPower Solar's reply01 Sept 2017, 15:41
Official
Hi Ebrahim
We have received your complaint and we will be in contact regarding the query.
Regards
NuPower Team
Best regards,
EM
Ebrahim M's updateReviewer Update
01 Sept 2017, 15:58Chantell did get in contact with me and apologized. They could not allocate the payment to my account because i did not use the correct reference. Just glad that everything is sorted out now. Thank you!!!
EM
Ebrahim M's update01 Sept 2017, 15:58
Reviewer Update
Chantell did get in contact with me and apologized. They could not allocate the payment to my account because i did not use the correct reference. Just glad that everything is sorted out now. Thank you!!!