Do not pay for a product or service through this Company

Hi there, My name is Ann. I am a Spiritual Life Coach.

This is the 2nd time I decided to pay for the monthly package with Numerologist PRO. Both times I have now had a bad experience with this Company.

The first time I paid for the monthly package my account was disable shortly after making payment for a week+ because I signed in from a different location.

The customer service team is non existent. No contact numbers on the website, you can only reach the Company via email.

I did not receive a refund for the week lost neither did they offer to extend my period paid for with a week.

Today, on the 23rd of September 2022, I decided to try again, hoping that my experience would be different.

After paying $55.00 for the monthly package, I was not redirected to the sign in page so that I could access the products I have paid for.

I send and email at 10h02 to Hans and the Customer Service Team, and have not heard back from the Company since this morning.

I have clients I need to get back too. How do I explain to my Clients that they have paid for a service I can't deliver because of this?

I highly recommend that you do not use this Company as they do not deliver the products or service you have paid for.

Receipt from Numerologist PRO [#1***] Amount paid $55.00 Date paid Sep 23, 2022, 9:50:55 AM

Receipt from Numerologist PRO : Receipt #1*** AMOUNT PAID : $55.00 DATE PAID : Sep 23, 2022, 9:50:55 AM

PAYMENT METHOD - Visa Card

SUMMARY: Numerologist PRO Software Monthly Subscription $55.00 Amount charged $55.00 If you have any questions, contact us at ***.

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