Nuclad Roofing / Jan Jacobs take deposit but don't deliver

I was referred to Jan Jacobs (Nuclad Roofing) for the supply and installation of a PVC picket fence and gate. Around mid November 2023 he requested a deposit in excess of R12,000 which I paid him and he said he would arrange for the picket fence and gate to be made up, that that would take 3-5 days to do and that he would then remove the existing wood picket fence and gate and instal the new one. Despite various promises over a few weeks that the work would be done imminently he has not done anything or communicated for nearly 2 months. He won't take calls, won't respond to emails and won't return the deposirt. Definitely avoid doing business with Jan Jacobs or Nuclad Roofing