JVC 60" 4k no assistance

Good morning

Hope you are well.

It is with utter dismay that i have to pass the normal channels at House and Home in Tygervalley to write you an email .

I am writing you this mail to please beg NuWorld Industries to assist us in this matter as we do not know where to go from hear .

We bought A JVC 60" 4k from House and Home on the 27 September 2018.

The events as follows.

Tv was delivered and we had the problem of this Tv go black blank screen two or three times in an hour for a split second. House and Home immediately swopped the Tv around in the seven day period with no problem. We have moved in the mean while and the TV kept on doing this on the full service of the DSTV which can be rewinded on any channel live broadcast or not. When this black split second appears and you rewind your dish and do a playback the black split second is not showing again. We have complained again and they said it is just our Dstv. Hence me speaking to your service departments in JHB and Cape Town and they did not have any suggetsion why this would happen. three weeks ago i have spend a fortune on re installation of both rooms where the tvs are with new cables new dish and new LNB. this problem still persist and House and Home promised us that they would ask JVC / Nuworld to come out and see what the problem is . Up to this stage four weeks later no phone call from House and Home and nor a representative form JVC. I have then called JVC as this newest Tv keeps on resetting the date to 2 January 1970/1972 cannot remember that year date now. I have taken of the online date and time setting to manual or to auto , this does not make any difference as this date is on both settings set differently weekly and this damn date goes back to 1970. At this stage i do not know where to go to or what to do, as House and Home is not either calling or you are not making contact with me .

I wouild really Like someone to call me so that we can sort this out as i cannot go on like this any longer, this is a beautiful Tv and the colour and all is great but the constant have to reset the time and blinking black is now driving me crazy.

My contact details are as follows email ********** my cell numbers ********** ********** 047

I AM AT THIS STAGE BEGGING YOU TO ASSIST ME WITH YOUR PRODUCT WHICH WE HAVE PAID FOR