Terrible Service

In August 2018 I placed an order with Amy Graaf a Nu Skin distributor for Nutriol Shampoo... It was said that I would receive my product by end of August but I never did... On the numerous occasions of trying to contact her she ignored my correspondence. I later tried contacting her from someone elses fone to which she said she would refund me in two weeks and up until today nothing. No response she doesn't answer my fone calls and has blocked me on Facebook.