1 reviews | Active since Jun 2017

02 Jul 2020, 14:00

Communication and assistance useless

Communication is pretty useless.

Placed an order a week ago. Only to phone them and find out that they are having delays from their side and hence my product will be a week late.

It would have been acceptable had their communication been up to date.

Nothing is being done from their side to rectify this matter.

Would not recommend dealing with a company like this.

0
Replies (1)
Nu Skin
Nu Skin's reply10 Jul 2020, 09:39
Official
We are sorry with the delay; we are experiencing unbelievably high volumes of orders specifically 25 June whereby our shipment became available after delays due to COVID. Since then our teams are working 24-hr shifts, 7 days a week. This we have communicated directly to orders effected via email.