1 reviews | Active since Mar 2017
*****
On the 22 June I ordered a coffee grinder for R248 ORDER NU1926 and made an immediate payment, a few days later I ordered some lights, solar panels and a kettle.
The second order was delivered before the coffee grinder??? When enquiring on why I have not received the first order, I received an email that they are awaiting parts to send me the complete unit?????
I then sent another email a few days later that I will definitely not be ordering from them again as the order is taking very long.
I now received an email
Your order has been canceled Order NU1926 was canceled because of unforeseen circumstances and your payment has not yet been refunded.
Removed Items Premium Manual Coffee Bean Grinder - Fresh, Flavourful Brews × 1 Dark Wood R 169.00
Subtotal
R 169.00 Shipping
R 79.00 Taxes
R 0.00 Total
R 248.00 ZAR
Why was the order cancelled???? Why was I not refunded???? These people are committing *****!!!! *****ing from clients who complain about their incompetence and appalling service. I will definitely not be leaving this here. All social media will hear about this!!!
Good Day Wayne ,
Awaiting refund
Good Day Wayne ,
Awaiting refund
Hi Lorraine,
Nu-Season has refunded you R248.00 into your bank account ending with ******0683.Please note this refund can take up to 3 business days to reflect in your bank account.If you have any queries, please contact ***.
For any product, order or delivery queries you will need to get in touch with Nu-Season directly.Thank you for using Payfast!Regards
The Payfast Team
https://www.payfast.io
Hi Lorraine,
Nu-Season has refunded you R248.00 into your bank account ending with ******0683.Please note this refund can take up to 3 business days to reflect in your bank account.If you have any queries, please contact ***.
For any product, order or delivery queries you will need to get in touch with Nu-Season directly.Thank you for using Payfast!Regards
The Payfast Team
https://www.payfast.io
Hi Lorraine,
Nu-Season has refunded you R248.00 into your bank account ending with ******0683.Please note this refund can take up to 3 business days to reflect in your bank account.If you have any queries, please contact ***.
For any product, order or delivery queries you will need to get in touch with Nu-Season directly.Thank you for using Payfast!Regards
The Payfast Team
https://www.payfast.io
Hi Lorraine,
Nu-Season has refunded you R248.00 into your bank account ending with ******0683.Please note this refund can take up to 3 business days to reflect in your bank account.If you have any queries, please contact ***.
For any product, order or delivery queries you will need to get in touch with Nu-Season directly.Thank you for using Payfast!Regards
The Payfast Team
https://www.payfast.io
Good Day Wayne ,
Good Day Wayne ,
